Severn Hospice is a very special place to work and we have an exciting opportunity in our busy IT team.
Providing all our care requires our teams to feel confident and supported in the use of IT systems and we’re looking for a tech-savvy, proactive individual to be the go-to person for colleagues seeking IT assistance.
Being a natural problem-solver you’ll quickly gain an understanding of the issues at hand, be resilient in finding the root cause, provide creative solutions and identify when escalation of more complex problems is required.
With great communication skills and a passion for excellent service you’ll offer prompt and efficient support, explaining resolutions clearly and simply with patience.
You’ll be confident with IT operating systems and applications and ideally be familiar with support ticketing systems.
If you’re well-organised, and approachable with a can-do attitude and thrive in a highly rewarding and supportive environment within a team that works together with pride, we’d love you to get in touch.
Please note, this vacancy may close early if we receive a high volume of applicants.
The Company
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
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Thank you for your interest in Severn Hospice's vacancy. This privacy statement outlines how we (Severn Hospice) intend to use the information you provide in your application, along with your rights, our reasons for requesting it and who will have access to it.
As defined by the General Data Protection Regulation (GDPR) Severn Hospice is the Data Controller and ultimately responsible for ensuring the data you provide is kept secure, processed correctly and that you understand your legal rights in relation to the data you provide.
The recruitment software we use via this website is supplied by IRIS Software Group Limited and they are defined as a Data Processor under the GDPR. They will only process your data in accordance with our instructions.
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the right to withdraw your consent with regards to the handling of your personal data
you have the right to ask for a copy of the information we hold about you (Subject Access Request - S.A.R)
You have the right to lodge a complaint with a supervisory authority - the ICO
Within your candidate account, you can also use the Download Data feature to generate an XML file of the current data we hold on you that you have provided and/or have access to within the account.
Where you exercise your right to object or withdraw your consent we may process your personal data without your knowledge or consent where we are permitted or required by law or regulatory requirements to do so. In such a case, we will not process more personal data than is required under the circumstances.
If you are not satisfied by our actions, you can seek recourse through our internal complaints procedure. If you remain dissatisfied, you have the right to refer the matter to the Information Commissioner (www.ico.org.uk) or seek recourse through the courts.
Severn Hospice can exercise the right to update this policy as and when required.
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